Bill took career risks and never thought twice about switching business interests within Zale Corporation for the opportunity at professional advancement and to learn every aspect of the retail business.

Bill Managed jewelry stores, worked in Human Resources Training and Development, Supervised Zale’s Sales & Management Training Program, worked in Marketing/Advertising and eventually was promoted to the Manager of Quality Assurance developing and overseeing all of the Zale Corporation’s product quality.

Bill was then promoted to Director of the Insurance Replacement Division before leaving Zale’s.

These positions allowed Bill to travel the all over the U.S. and around the globe where he learned so much about fine jewelry manufacturing, diamond/gemstone grading, purchasing, sourcing, product development and also many different cultures.